IT Knowledge and Resource Hub

Welcome to the IT Trainee Knowledge and Resource Hub. Here you will find information and support documentation for the variety of services and technologies used by CSPD and its schools. 

These resources will assist you in troubleshooting technical issues, as well as being able to provide the right information to the Service Desk should a job need to be escalated.

Please refer any issues or suggestions for this site to your TSO.

For work that needs to be completed or changes that need to be made, go to the Requestor Portal in ServiceNow at the following link:

Requestor Portal 


To log issues directly to the Service Desk for further escalation, go to Something's Broken in ServiceNow at the following link:

Something's Broken