How do I access SiteCore / School Websites

Before you are given access to Sitecore, you will need to complete a training course. You can request this by having your school principal send a request through the Enterprise Service Desk.

Once you have access to Sitecore, the primary role of an ICT Trainee is to support the school administrative staff in their use of the platform. All marketing, content creation and changes to the text on school websites is managed by the Marketing and Communications Team at CEDP. This is not the responsibility of an ICT Trainee.

You may, however, be required to assist office staff in uploading newsletters, photo albums or news stories to the website.

Common Issues / Solutions:

The common problems and solutions with Sitecore are addressed as part of the Website Help Guides found here on OSCAR.

Additional Information:

If you experience difficulties with the Sitecore platform, please refer to the help guides above before contacting the Enterprise Service Desk.

As stated above, it is not the responsibility of ICT Trainees to produce content or update text on the website. Your interaction with Sitecore should be purely support based. All other marketing tasks are handled by the Marketing and Communications Team at CEDP.